Reference

Browse Our Privacy Policy at a8l

At a8l, we take how we handle your personal data seriously — this policy sets out exactly what we collect, why we collect it, and how you can…

Data collected transparentlyRetention periods stated clearlyYour rights explained step by stepContact path always openApplies to India accounts

Explore Lobby Read FAQ

Open the Full Scope of Our Data Policy

a8l Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account and use payment methods such as UPI, Paytm or PhonePe, a8l collects the data needed to process those transactions securely — your name, contact details, and transaction references. We do not sell this data to third parties. We hold transactional records

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for the periods required by applicable Indian financial regulations, after which data is deleted or anonymised. Device identifiers and session logs are retained for security auditing and fraud prevention. You may request a copy of everything we hold about you at any time by contacting our
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support team. Access to this platform and the applicability of this policy depend on local law and are available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH PRIVACY TEAM

Contact Us About Your Personal Data

If you have a question about this privacy policy, want to correct data we hold, or need to submit a deletion request, our dedicated team is reachable through multiple channels.

Email Support Send your data request or privacy query to our support address. Include your registered account email so we can locate your records and respond within 72 hours.

Live Chat Start a live chat session from any page on a8l.club. Our agents can log a formal data request on your behalf and confirm receipt with a reference number immediately.

Help Centre Ticket Submit a written ticket through the Help Centre portal. Tickets create a traceable record of your privacy request, which is useful if you need to follow up on deletion or access requests.

HOW WE PROTECT DATA

Explore How a8l Handles Your Account Data

Each of the practices below reflects how we actually operate the platform — from the moment you submit a UPI deposit to the day you close your account.

Data Collection

We collect only what is necessary — registration details, payment method identifiers for UPI, Paytm or PhonePe, and session metadata. We do not gather data beyond what account operation and fraud prevention require.

Cookie Policy

Our site uses functional cookies to keep your session active and analytical cookies to measure page performance. You can manage cookie preferences through your browser settings at any time without losing account access.

Account Security

Passwords are stored as salted hashes; we never hold them in plain text. Two-step verification is available on all accounts and we recommend enabling it immediately after you open your account.

Data Retention

Account data is retained for the period your account remains active plus the statutory period required under applicable Indian financial law. Once that window closes, records are permanently deleted or irreversibly anonymised.

Third-Party Sharing

We share data with payment processors such as UPI network operators only to the minimum extent needed to complete a transaction. No personal data is sold to advertisers or unrelated third parties.

Requesting Changes

You can request access to, correction of, or deletion of your personal data by contacting support via live chat or email. We will confirm receipt within 24 hours and resolve the request within 30 days.

Switch to These Common Privacy Questions

The questions below cover what our account holders in India ask most often about how we manage personal data, cookies, payment records and their rights under this policy. If your question is not here, contact our support team directly.

We collect your name, email address, mobile number and the payment identifiers associated with your UPI, Paytm or PhonePe account. Device and session data is also logged for security purposes at the time of each login.

We retain your records for the statutory period required under applicable Indian financial regulations following account closure. After that window, all identifiable data is permanently deleted or rendered irreversibly anonymous.

Yes. Submit a data access request through live chat or by emailing our support team with your registered account email. We will compile and deliver your data export within 30 days of receiving the request.

Payment data — including UPI, Paytm and PhonePe transaction references — is shared only with the payment processors needed to complete your deposit or withdrawal. It is never sold to advertisers or unrelated companies.

Contact our support team via live chat or the Help Centre ticket portal and request deletion in writing. We log the request immediately, confirm it within 24 hours, and complete deletion within 30 days where legally permitted.

We use functional cookies for session management and analytical cookies for site performance measurement. You can disable or restrict cookies through your browser settings; functional cookies are required for account login to work correctly.

This policy applies to all account holders where local law permits access to the platform. If you are accessing a8l from India, your rights and our obligations under this policy apply subject to applicable Indian law.

Browse Our Privacy Policy at a8l

Contact Us About Your Personal Data

Explore How a8l Handles Your Account Data

Data Collection

Cookie Policy

Account Security

Data Retention

Third-Party Sharing

Requesting Changes

Switch to These Common Privacy Questions

01 What personal data does a8l collect when I open an account?

02 How long does a8l keep my personal data after I close my account?

03 Can I request a copy of all the data a8l holds about me?

04 Does a8l share my payment data with third parties?

05 How do I ask a8l to delete my personal data?

06 What cookies does a8l use and how can I control them?

07 Does this privacy policy apply to me if I access a8l from India?

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